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FAQ

  • Yes, our beard care products are formulated to be suitable for all beard types, from short stubble to long, thick beards. Our range includes products that cater to various needs, so you can find the right solution for your specific beard type and grooming goals.

  • The time it takes to see noticeable results can vary from person to person, but many customers report seeing improvements within a few weeks of consistent use. For optimal results, make sure to incorporate our products into your daily grooming routine.

  • No, our beard care products are crafted with natural and high-quality ingredients. We are committed to providing products free from harmful chemicals. Our formulations are designed to nourish and strengthen your beard while promoting overall skin health.

  • Yes, we offer refunds. To request one, ensure your item is in its original unused condition and contact us at wecare@vikingbeardgear.com within 30 days of purchase. We'll provide a tracking number and return address. We're here to assist you throughout the process.

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R
Ralph Ammons (United States)
The nonscented product is absolutely one of the best. I have always had incredibly corse hair but...

I ordered 4 unscented 4 once jars of berd butter but i only received 3, plus a container beard saving cream and a container of styling powder.
You information on line does say that if you order two of the beard butter you get a free gift. And it makes since that i ordered 4 jars of beard butter so you gave me two gifts. Howerver, that doesn't mean you should short me one of my jars of beard butter. And just another little piece of information that could help you have more happy customers in the future...if a customer orders unscented pruducts of any kind it probably means they do not want anything that smells on them simply by choice or in my case asthma related problems with scents. So if your going to offer free things please pay attention to what the customers order was to begin with.
And if i dont receive the missing jar of beard butter I will probably become a former customer. Not because I dont understand that mistakes happen to everyone but because this was my very first order from you and if you mess up in the very beginning and dont do anything to fix it more than likely its just what your company does.

Hi Ralph,

Thank you for your feedback and for choosing Striking Viking!

We sincerely apologize for the missing item in your order and any inconvenience this has caused.

We'd love the opportunity to look into this and make things right. Could you please send us an email at wecare@striking-viking.com with your order number and the items you received?

Our customer support team will be happy to review the details and assist you with the next steps.

Thank you for your patience and understanding. We truly appreciate your support! 😊

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