Personvernerklæring

This Privacy Policy explains how eBrands Global Oy ("we", "us") collects, uses, and protects your personal information when you shop with Striking Viking. It applies to all customers and is supplemented by the region-specific sections below (European Economic Area / United Kingdom, and Canada / Quebec).

Information We Collect

We may collect:

  • Name, billing and shipping address, email, phone number
  • Order and transaction details
  • Payment confirmations (we do not store full card details)
  • Device and usage information
  • Customer service communications

How We Use Information

We use information to:

  • Process and deliver orders
  • Provide customer support
  • Manage returns and warranties
  • Prevent fraud
  • Improve our services
  • Send marketing communications where permitted

You may opt out of marketing at any time.

Legal Bases for Processing

Where required by law, we process personal information on the basis of: performing our contract with you (to fulfil your order); your consent (for example, marketing); our legitimate interests (such as fraud prevention and improving our services); and compliance with legal obligations.

Cookies and Similar Technologies

We and our providers use cookies and similar technologies to operate the store, remember your preferences, measure performance, and — where you consent — for marketing. You can manage non-essential cookies through the cookie banner or your browser settings.

Sharing of Information

We may share information with:

  • Shopify (our store and checkout platform)
  • Payment processors
  • Shipping and fulfillment partners
  • Marketing and analytics providers
  • Authorities where legally required

We do not sell your personal information.

International Transfers

We operate from Finland and fulfil orders from warehouses in the European Union, United Kingdom, United States, and Australia. Your information may therefore be processed outside your country, including outside the EEA or Canada. Where required by law, we use appropriate safeguards (such as standard contractual clauses) to protect your information.

Data Retention

We retain personal data only as long as necessary to provide our services, meet legal, accounting, and tax obligations, and resolve disputes.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, and to withdraw consent. To exercise your rights, contact wecare@vikingbeardgear.com.

European Economic Area & United Kingdom (GDPR / UK GDPR)

If you are in the EEA or the UK, you have rights of access, rectification, erasure, restriction, portability, and objection, and the right to withdraw consent at any time. If you believe we have not handled your personal data lawfully, you have the right to lodge a complaint with your local data protection authority in the EEA, or with the UK Information Commissioner's Office (ICO) at ico.org.uk.

Canada — Quebec (Law 25) and PIPEDA

If you reside in Canada, our processing of your personal information is also governed by the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and, for residents of Quebec, by the Act respecting the protection of personal information in the private sector (Quebec's "Law 25").

Person in charge of the protection of personal information. Requests and complaints regarding your personal information are handled by eBrands Global Oy, which is responsible for overseeing our compliance with Quebec's Law 25. Contact: wecare@vikingbeardgear.com — eBrands Global Oy, Pieni Roobertinkatu 9, 00130 Helsinki, Finland.

Your rights. In addition to the rights described above, you may: access the personal information we hold about you; request that it be corrected; withdraw your consent to its use or disclosure; request that we stop disseminating your information or that a hyperlink be de-indexed; and, where applicable, obtain a copy of the computerized personal information you provided to us (portability).

Automated processing. We do not use your personal information to render a decision based exclusively on automated processing. Should this change, we will inform you at or before the time of the decision and give you the opportunity to submit observations.

How to complain.

  • Quebec residents: if you are not satisfied with how we handle your personal information, you may file a complaint with the Commission d'accès à l'information du Québec (CAI) — cai.gouv.qc.ca.
  • Other provinces: you may file a complaint with the Office of the Privacy Commissioner of Canada (OPC) — priv.gc.ca.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated effective date.

Contact

eBrands Global Oy
Pieni Roobertinkatu 9, 00130 Helsinki, Finland
Email: wecare@vikingbeardgear.com